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Management and Occupancy Reviews (MORs)

WVHDF’s Asset Management department is responsible for monitoring PBCA Section 8 property owners for compliance with their obligation to provide decent, safe, and sanitary housing to assisted residents.

Form HUD-9834, Management Review for Multifamily Housing Projects, known as a MOR, is used to assess the management and oversight of the properties and determine the level of compliance with property policies and procedures, HUD policies and regulations, and other federal regulations.  The purpose of an MOR includes:

  • Maintaining housing for target populations
  • Protecting FHA insurance funds
  • Ensuring satisfactory management
  • Ensuring good physical and financial health of properties
  • Reviewing compliance with HUD rules
  • Proper administration of subsidy contracts

***Please utilize scroll down for more information on MORs, VAWA, Fair Housing, and EIV. ***

Management and Occupancy Reviews (MORs)

As Contract Administrator, WVHDF conducts a MOR on behalf of HUD to evaluate compliance of your property with the requirements of the Section 8 program and the Housing Assistance Payments (HAP) Contract. When your property is selected, an Asset Management Specialist will contact you to schedule the review.


  • An MOR is scheduled at least 2 weeks in advance of the on-site review.
  • Owner/Agent’s responsibility is to provide proper notice to residents advising them that their unit may be selected for inspection.
  • Addendum B must be signed by the Owner not the Manager or Agent.
  • Provide the documents required prior to your scheduled on-site visit to the WVHDF (see checklist below).
  • Preferred method of submission is through Procorem (secure). For assistance with Procorem, please contact Teresa White at (304) 391-8625.
  • MOR responses are due within 30 days of the MOR letter and report date.

Helpful Links

Management and Occupancy Reviews (MORs) - Documents

Checklist Items Required Prior To & At Time Of MOR On Site Visit (7.1.18) (658.0 KB)
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Checklist Preparing For A MOR (7.1.2018) (819.8 KB)
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HUD 9834 Addendum A – File Review (196.3 KB)
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HUD 9834 Addendum B – Checklist For On Site Limited Monitoring And Section 504 Reviews (263.6 KB)
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HUD 9834 Addendum C – Documents Needed (61.2 KB)
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HUD 9834 Addendum D – State Lifetime Sex Offender Statistics (45.5 KB)
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HUD 9834 Management Reviews Of MF Projects (4.2018) (Incl Addendums) (1.1 MB)
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VAWA (Violence Against Women Act)

The Violence Against Women’s Reauthorization Act, Final Rule, published in the Federal Register on November 16, 2016, implements and enhances the housing protections authorized in the Violence Against Women Act Reauthorization Act of 2013 (VAWA).  The enhancements include providing protections for victims of domestic violence, dating violence, sexual assault and stalking.  VAWA protections are not only available to women, but are available equally to all individuals regardless of sex, gender identity, or sexual orientation.  HUD’s implementation regulations are effective December 16, 2016.

Notice H 2017-05 – Violence Against Women Act Reauthorization Act of 2013 provides guidance to owners/agents of HUD multifamily assisted housing on the requirements of VAWA.  However, this notice does not encompass every aspect of the VAWA Final Rule and should be used in conjunction with the VAWA Final Rule.

HUD has required certain forms and notifications for applicants and tenants to comply with the VAWA final rule and has posted these and additional resources on its VAWA Web Page.  The forms are model forms and HUD advises owners/agents to customize them for their property, as long as they contain the same information and language.  The forms can be found at HUDClips and are included below.

In addition, requiring properties to have an Emergency Transfer Plan (ETP) is a new requirement under the VAWA Final Rule.  To help owners/agents in the development of their ETP, HUD has provided a model plan, form HUD-5381 (see documents below).  The form can be found at HUDClips and is included below.

Helpful Links

VAWA (Violence Against Women Act) - Documents

Chart Of VAWA Requirements (7.1.18) (808.5 KB)
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HUD 5380 – Notice Of Occupancy Rights Under VAWA (57.7 KB)
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HUD 5381 – Model Emergency Transfer Plan (54.1 KB)
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HUD 5382 – Certification Of Domestic Violence (56.1 KB)
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HUD 5383 – Emergency Transfer Request (52.9 KB)
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HUD 91067 – Section 8 VAWA Lease Addendum (47.0 KB)
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Fair Housing 

The Fair Housing Act protects people from discrimination when they are renting, buying, or securing financing for any housing.  Basically, the act protects everyone’s basic right to choose where to live and ensures equal treatment after obtaining housing.  The prohibitions specifically cover discrimination because of race, color, national origin, religion, sex, disability and the presence of children.

In addition, there continues to be questions in regard to assistance animals and service animals.  HUD has issued a Notice on Service Animals and Assistance Animals for People with Disabilities in Housing (FHEO-2013-01). The Notice explains the circumstances under which the Fair Housing Act, Section 504 of the Rehabilitation Act, and the Americans with Disabilities Act may require housing providers to allow applicants and tenants to use “service” and “assistance” animals. Importantly, HUD explains that housing providers must accommodate applicants and tenants who need an “assistance animal” which includes any animal that “works, provides assistance, or performs tasks for the benefit of a person with a disability, or provides emotional support that alleviates one or more identified symptoms or effects of a person’s disability.”

Helpful Links

Enterprise Income Verification (EIV) System

Owner/Agents are required to have access to and certify residents at least annually and to verify their income.   The purpose of HUD’s EIV System is to make integrated income data available from one source, for use to improve income verification during required income reexaminations.  Note:  Access to this system is provided by HUD and requires a secured password.  Consult HUD’s Online Secure Systems to obtain authorization to use the EIV system.

Both HUD Handbook 4350.3 Chapter 9 and Housing Notice H-2013-06 provide instructions and information on the use and requirements of the EIV System.

See the Voucher Section of our website and specifically EIV for more information.

Helpful Link

HUD Handbook 4350.3 Chapter 9 – EIV

Enterprise Income Verification (EIV) System

Notice H 2013 06 EIV System (393.8 KB)
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