IMPORTANT ANNOUNCEMENT for Borrowers using eStatus Connect to log into a loan account under the Current Customers Tab on the website (www.wvhdf.com)
On June 7, 2023, eStatus Connect will implement a Multifactor Authentication Login Token Feature when logging into an account. Multifactor Authentication is a way to further validate the user logging into a web application.
You will be prompted to enter the “Login Token” that is sent to the email address that was entered on the Registration Page when registering your account. This token will expire 30 minutes from the time it was generated. You will be able to highlight, copy and paste the Login Token into the login page.
Our Customer Service Staff will be available to assist during regular business hours of Monday-Friday, 8:30am – 4:30pm at 800-933-1272 or 304-391-8700 or by email at
A Message To Customers Regarding Coronavirus (Covid-19)
Beginning Aug. 1, 2017 the fee for returned checks will be $25.00.
Have questions about your escrow account?
The West Virginia Housing Development Fund has a drop box for payments. It is located at 5710 MacCorkle Avenue SE, Charleston, WV, 25304.