We are happy to announce our brand new West Virginia Housing Development Fund customer website. Along with the online payment options we have had (but with a new look) it now includes many new options (with more to come) such as borrower created user name and password as well as forgotten password retrieval. The site will also eventually provide you access to certain loan documents like the archived escrow analysis, payoff quotes etc.
When connecting to our new site for the first time you will need your updated loan number format (example: If your loan number was 12-3456789 it will now be 123456789) and your social security number and e-mail address. Your user information from our previous site is no longer valid. Do not use dashes or leading zeroes. You may also have problems if you are accessing our site from a stored bookmark or favorite.
To begin you will register as a first time user with your loan #, social security number and then continue on to the User Agreement. You will then create your User Name and Password, enter the code in the box and submit. A verification e-mail will be sent with the link to follow for the first time sign on.
If you have any other questions, please contact our Loan Servicing department at 1-800-933-1272, Monday through Friday 8:30 a.m. to 4:30 p.m.
Watch our site as we release other functionality to improve your online experience.
The Fund will be closed on Monday, Feb. 15 in observance President's Day.
The Escrow Account Disclosure statements will be mailed by Oct. 1, 2015. Coupons are ordered at that time and should be mailed by mid October.
The new payment amount will be effective with your Nov. 1, 2015 payment. You may view current escrow information on our website: www.WVHDF.com. To view this information you will need a password mailed to you. A password can be requested by emailing Servicing@wvhdf.com or by calling 1-800-933-1272.
The West Virginia Housing Development Fund has completed paying the first half of real estate taxes for tax year 2015. The second half tax year 2015 will be paid in January 2016 to insure that you receive the discount.
Have questions about your escrow account?