No matter your situation, you may have options. The sooner we talk the more options you may have. If you would like to contact us via phone, please call 1-800-933-1272. Or click the following to apply for assistance:

Borrower Assistance Package

This document must be mailed to the Fund:

The West Virginia Housing Development Fund
c/o Loss Mitigation
5710 MacCorkle Ave. SE
Charleston WV 25304

Suggestions for Every Homeowner

  • Increase Savings – A family should have savings equal to two or three months of mortgage payments to protect their ability to work through a short term financial crisis.
  • Track Monthly Expenses – A family should closely monitor monthly expenditures. Many families have no idea how much money they spend each month.
  • Reduce Credit Card/Consumer Debt – Do not use credit cards for monthly expenses and stop the use of consumer credit for any purchases. Outstanding balances for consumer credit should not exceed your ability to payoff the total debt in 6 months. (Savings and Income). Families should save money to pay for purchases.
  • Understand Home Maintenance – No home is free of repairs. Monthly action must be taken to prevent small problems (water drip under a sink) from becoming a large expense (flooring and a new cabinet). Extra care to the exterior of your home will help maintain the value of your home.
  • Be Proactive – Call your creditors – Understand the terms of all your credit obligations, how to reduce fees and who to call if you are unable to make a scheduled payment. You have the power to stop collection calls – make the first call at your convenience. Open your mail, read and ask questions if you do not understand information or notifications regarding your credit accounts.
  • Find Supplemental Income – There are only two ways to improve your financial condition: spend less or increase income. If you already work two jobs then cutting expenses may be your solution. If not, a second job, if only for a year, could improve your financial condition. This solution ONLY works if expenses are held to prior monthly levels.

If you find yourself having financial difficulty, here are some links and information you may find beneficial:

  • Call your creditors – they may be able to help you
  • If you are in need of financial counseling, please contact our partners at the office of Housing and Urban Development. They can be reached at 1-800-569-4287. Any and all questions about your mortgage should be directed to the Fund.
  • Apprisen, formerly known as Consumer Credit Counseling Services (CCCS)
  • Neighborworks – Foreclosure Counseling
  • PowerPay.org
  • 1-888-995-HOPE
  • In West Virginia call 211 for information by county to help with other financial needs.