A Message To Customers Regarding Coronavirus (COVID-19).

**Updated 4/3/2020***

We are closely monitoring the recent health advisories regarding this pandemic. As it has always been, the safety and security of our customers and team members remains our highest priority. Our hearts and thoughts go out to the people who have been affected by this unprecedented event. …

 

 

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The West Virginia Housing Development Fund, West Virginia’s Affordable Mortgage Leaders is excited to announce a new line up of interactive tools for our current customers. After logging in, customers can make a payment and access exciting new features.

A Message for Current Customers:

The West Virginia Housing Development Fund is excited to announce a new line up of interactive tools for our current customers. After logging in, customers can make a payment and access new features. They can now:

  • Lookup loan history
  • View previous payments
  • Retrieve year-end tax information
  • View a personalized loan amortization
  • Update contact information
  • Review Monthly Billing statements
  • Check Account balance and due dates

“Customers have been able to pay their mortgage online for many years, but we now offer an improved digital experience with more options,” said Erica Boggess, the Fund’s Acting Executive Director. “We pride ourselves on customer service and this is just the next step in that progression.”

“The confidence of our customers and the responsibility of servicing their mortgage loans are very important to us and we take that very seriously. We want to give our customers the tools to make their online experience with the Fund as helpful as possible. We hope these new features will give the people whose loans we service a better understanding of their mortgage,” Boggess said.

If you do not currently have a password to access your loan information, you may request one be mailed to you by: