Borrowers can pay mortgage, check balance from smart phone or tablet

Now there’s an easy, secure way to access your account, pay your mortgage, view your account statement and more, right from your mobile phone or tablet.

The West Virginia Housing Development Fund, the state’s largest loan servicer, is proud to announce the release of its new app for both iOS and Android devices.

Simply sign up for an online account through the Mortgage Account Login then download and install the app from the Android Market or Apple App Store.

Customers must sign up online before using the app.

“This is just the next step in making certain our borrowers can quickly and conveniently make their monthly mortgage payment,” said Erica Boggess, the Fund’s Acting Executive Director. “Our customers have entrusted us with what is likely to be their biggest investment. We owe it to them to make sure they can connect with us on their schedule.”

Julie Aliff, Senior Director of Loan Servicing for the Fund, added that the app is a major benefit for Fund customers.

“We hope our borrowers see this as a way to utilize mobile technology. It’s safe, secure and easy. I can speak on behalf of the entire loan servicing staff when I say this app will greatly improve the way our customers engage with the Fund,” Aliff said.

She emphasized that customers who want to use the app must first sign up for the service at the Fund’s online mortgage-payment interface.

The release of our new app comes on the heels of a number of upgrades to our online mortgage payment system

Mortgage information is accessible online 24/7. Fund borrowers can log in to set up one-time or recurring payments, check the status of loans and:

  • See current loan balances
  • Review payment history
  • Review previous and current year-to-date totals
  • Determine payment due date
  • Make online payments
  • See monthly payment statements
  • See annual escrow disclosures

*The West Virginia Housing Development Fund does not charge any fees for using mobile banking (or using the mobile app to pay your mortgage), however, any fees your cell phone service provider normally charges still apply.

**Your mobile device must be web-enabled to utilize mobile banking (or utilize the mobile app).